Youth and Family Coordinator

Under the supervision of the Sr. Director of Youth Development, the Youth & Family Coordinator provides direction and day-to-day implementation of high-quality programming for the Youth & Family Department, including, but not limited to Kids Gym (drop-in nursery), birthday parties, youth and family programming, and special events. Provides a quality experience to children and parents that focuses on the YMCA core values of caring, honesty, respect, and responsibility.

• Recruits, hires, trains, develops, schedules, and directs Youth & Family staff as needed.
• Manages, directs and coordinates the assigned youth & family programs. Ensures high-quality programs and establishes new program activities.
• Provide exceptional customer service by greeting all participants, maintaining a clean and safe facility, and demonstrating professional conduct at all times.
• Responds to challenges with possible solutions in a timely manner.
• Reviews and evaluates staff performance. Develops strategies to motivate staff and achieve goals.
• Assures compliance with YMCA program standards is met and safety procedures are followed.
• Assists in the marketing and distribution of youth and family program information. May organize and schedule program registrations, distribute flyers, and/or attend community expos.
• Communicates well with others. Able to interact with the children attending the programs, their parents, and/or guardians.
• Develops and maintains collaborative relationships with community organizations.
• Assists in YMCA fundraising activities and special events.
• Responds to all member and community inquiries and complaints in a timely manner.
• Compiles program statistics. Monitors and evaluates the effectiveness of and participation in programs.
• Actively participates in staff leadership activities and meetings.
• Assists with the management of the budget in controlling expenses.
• Expands programs within the community in accordance with strategic and operating plans.
• All other duties as requested.

• Minimum of 21 years of age.
• Experience or extended education in the areas of education, social services, recreation or equivalent required.
• Experience working with children ages infant up to 12 years old and knowledge of the developmental stages and needs of youth required. May also assist with teen programming.
• Experience in leadership/supervision required; applicable experience in a YMCA or other childcare setting preferred. Previous experience with diverse populations recommended.
• Strong organizational skills and effective communication skills to present information, gather feedback, and highlight risks, opportunities, and key business points.
• Must have strong interpersonal and communication skills, including the ability to make presentations, develop authentic and deepened relationships with members and community partners.
• Excellent personal computer skills and experience with standard business software.
• This person should have strong time management and organizational skills, with the ability to meet deadlines, manage multiple tasks and balance shifting priorities while maintaining confidentiality.
• The ideal candidate should have the ability and willingness to work as part of the Leadership Team and demonstrate and lead our core values of caring, honesty, respect, and responsibility.
• Coordinator should have or be working towards Y-USA Team leader certification.
• Provides exceptional customer service by greeting all participants, maintaining a clean and safe facility, and demonstrating professional conduct at all times.
• Attention to detail, accuracy, and meeting deadlines.
• Use good judgment and discretion within the department and assignments.
• Certifications: CPR, First Aid, within 60 days of hire.

• Employee Assistance Program 
• Retirement Contribution, once eligible